Our intelligent AI agents automate the demanding work in customer service, data analytics, and hiring — freeing your most valuable people for the high-impact work only they can do.
An AI-driven phone call assistant that listens to live customer service calls, instantly creating a dashboard tailored to the caller and conversation. It eliminates the lengthy “wrap-up” process that usually follows a call, cutting handle times in half.
LEARN MORE »Presents relevant customer, order, or policy data instantly during live calls.
Captures and logs call summaries automatically, reducing manual work.
Shortens ramp-up time for new agents with real-time prompts and knowledge support.
Handles tasks like processing refunds or sending follow-ups with a single click.
Move from reactive reporting to proactive strategy. Insight Hound is an AI analytics engine that digs through your business data to find patterns, problems, and opportunities that traditional dashboards miss.
LEARN MORE »Automatically flags recurring problems, like a surge in complaints about damaged packaging or bugs in your software.
Identify new customer needs and emerging market trends to gain a critical competitive edge.
Receive clear, concise summaries of complex data without needing a data scientist.
Pinpoint operational inefficiencies in your supply chain and workflows to reduce costs.
Stop wasting hundreds of hours on unqualified candidates. Talent Suite automates your hiring funnel from resume screening to AI-hosted video interviews, so you only meet the best.
LEARN MORE »Go from 1,000 resumes to 10 instantly with AI-powered matching against your unique job requirements.
Unbiased, in-depth AI-hosted video screens that candidates can complete on their own schedule, 24/7.
Build short or deep screens using industry and position-specific recommendations.
AI-driven answer ratings and overall performance scores for every candidate.
DataRipple is designed to fit seamlessly into your current ecosystem — CRMs, VoIP systems, ecommerce platforms, and collaboration suites — making setup and adoption effortless.
Shopify / Shopify Plus
Pull customer data and order histories directly into Ghost Agent to resolve support issues faster.
WooCommerce
Connect your WooCommerce store to give your agents instant access to purchase details and customer information.
BigCommerce
Integrate with your BigCommerce backend to provide agents with real-time order and shipping data during live calls.
Adobe Commerce
Empower your support team with seamless access to customer and order data from your Adobe Commerce platform.
Salesforce
Automatically log calls, notes, and summaries as activities in Salesforce, eliminating manual data entry.
HubSpot
Sync call data and outcomes with HubSpot contacts to keep your customer records perfectly up-to-date.
Zoho CRM
Enhance your Zoho CRM by automatically pushing call summaries and generated insights to the right contact.
Microsoft Dynamics 365
Connect with Dynamics 365 to provide agents with a 360-degree view of the customer during every call.
Zendesk
Create, update, and resolve Zendesk tickets automatically based on live call conversations.
Pipedrive
Keep your sales pipeline moving by logging call activities and outcomes directly to your Pipedrive deals.
Freshworks (Freshsales)
Automate activity logging and note-taking within Freshworks to give your sales team more time to sell.
SAP Sales Cloud
Integrate with SAP to provide your enterprise sales team with AI-powered insights and automated data entry.
Oracle NetSuite CRM
Connect to NetSuite CRM to ensure all customer interactions and insights are captured and logged centrally.
RingCentral
Ghost Agent can listen in on calls handled through your RingCentral phone system to provide real-time assistance.
Zoom Phone
Seamlessly integrate with Zoom Phone to allow our AI to analyze conversations and automate tasks.
Nextiva
Connect to your Nextiva communication platform to enable real-time coaching and automated summaries.
8×8
Leverage your 8×8 phone system with Ghost Agent to enhance agent productivity and call quality.
Vonage
Integrate with Vonage to allow Ghost Agent to listen and provide live assistance on your business calls.
GoTo Connect
Our AI works with GoTo Connect to analyze calls and automate post-call administrative work.
Dialpad
Connect your Dialpad calls to Ghost Agent to get real-time transcriptions and AI-powered insights.
Aircall
Enhance your Aircall system with Ghost Agent’s live coaching and automated CRM updates.
Webex Calling / Cisco UCM
Integrate with your Cisco communication infrastructure to bring AI assistance to every agent.
Avaya Cloud Office
Connect Avaya Cloud Office to Ghost Agent to streamline workflows and reduce call handle times.
Mitel
Allow Ghost Agent to analyze calls from your Mitel system for automated insights and note-taking.
Talkdesk
Power up your Talkdesk contact center with real-time AI assistance and automated wrap-up from Ghost Agent.
Five9
Integrate with the Five9 contact center platform to boost agent efficiency and automate tasks.
Microsoft Teams
Send real-time alerts and call summaries to relevant channels in Microsoft Teams.
Slack
Push important insights, call summaries, and compliance alerts directly into your team’s Slack channels.
Microsoft 365 (Outlook)
Integrate with Outlook calendars for seamless interview scheduling with Talent Suite.
Google Workspace (Gmail)
Connect to Google Workspace for email automation and Google Calendar integration for scheduling.
These are just sample of the platforms we support. Curious if yours is on the list? Let’s talk and discover how we can improve your results.