Phone & SMS
Assigned numbers, forwarding, voice readiness, and SMS handling.
Call history & logs
Agent activity
Routing
Knowledge base
Customer skills
Phone & SMS
Autonomy
Config
Primary number
Inbound calls and SMS for the receptionist.
Buy receptionist number
Search Twilio inventory by area code, then assign a number to this workspace.
Test inbound call
Send yourself a live test call using the currently assigned receptionist number.