Digital Receptionist

Business profile, AI persona, voice, agent, and receptionist capabilities.
Call history & logs Agent activity Routing Knowledge base Customer skills Phone & SMS Autonomy Config

Business identity

The core profile the receptionist uses to answer basic caller questions.

Receptionist persona

Greeting, language, voice, and agent assignment for inbound calls.

AI receptionist enabled for inbound calls.

Capabilities

What the receptionist is allowed to handle during calls.